Amilia Azzopardi

Background

About Amilia Azzopardi

Welcome! I’m Amilia Azzopardi and I am passionate about creating world-class customer experiences. For me, it’s all about the customer: what they need, what inspires them, and what will make their life and business better. With over 20 years of experience, in a range of industries, including retail, technology, healthcare, and hospitality, I’ve developed an array of expertise in property administration, team leadership, relationship management, and communication. Along with a dedication to superior customer service delivery, I have a reputation for achieving results. Here’s the proof: Drove 100% occupancy rates and maintained 91% occupancy throughout the COVID-19 pandemic. Achieved 99% score on quarterly secret shopper visit. Promoted “Principles of Service” to build customer loyalty and trust, elevating resident satisfaction and comfort. I’m looking for the next challenge in my career and I’m committed to partnering with a company and brand that fuels my desire to improve the lives of others. Let’s talk! Contact me at: amiliaazzo@gmail.com KEY SKILLS: • Customer Experience • Relationship Building • Team Management • Operations Leadership • Secret-Shopper Metrics • Sales & Marketing • Conflict Resolution • Brand & Culture Promotion • Yardi Voyager (CRM)