Amit Bajaj

Background

About Amit Bajaj

Heading Digital delivery operations and digital platforms management with over 20 years of extensive experience in establishing and leading high-performing teams. Expertise in transitioning work from vendors and clients, designing efficient processes, and setting key success metrics to drive business growth. Proven ability to align delivery objectives with organizational goals while providing best-in-class services to internal and external users across global markets. Modernized Platform Migration – Successfully transitioned from Adobe Experience Manager to SharePoint Online CMS, improving employee experience and leveraging Microsoft’s Power Apps, Power Automate, and collaboration tools. Established Enterprise-wide Service Management – Created a new service line by setting up incident management teams, ensuring business continuity and rapid issue resolution. Built a Scalable Platform Release Team – lead an Agile-driven platform release testing team, enabling faster and more efficient implementation of new digital features and enhancements. Process Automation Practices – Enable automation solutions using Automation Anywhere, creating both short-term efficiencies and long-term scalable solutions for business needs. Core skills: Digital Transformation, Digital Delivery management, Program Management, Product management, Process Transitioning, Website Migration, Process automation, Process Governance, User Experience, Operations Management, Escalation Management, Platform Testing, Agile Framework, People Management.