Amit Bhatia

Background

About Amit Bhatia

Credited with setting up the Business Intelligence / Data Warehousing practice from scratch at GE Capital International services. In a period of three years the practice has grown to 12 MM dollars and 200 resources. Leading the business intelligence practice focussed on Hyperion, Business Objects, Informatica, Cognos and Datastage Competency Building o Hiring o Training o Scaling o Methodologies Creation and Updation o New Practice Building Customer Management Delivery – 100% reference ability o Delivery for Support o Delivery for Deployments o Infrastructure o Digitized Delivery o Resourcing o Periodic Reviews o Voice of Customer calls and actions o Repeat Business generation Pre-Sales/Sales o Case Studies o Proposals o Pitching o Solutioning o Deal structuring o Commercials People Management o Meeting lowering Attrition Targets o Performance appraisals o Career Pathing o Reviews o Goals and Objective setting • Accountable for meeting sales targets through the development of a strong relationship with Business development teams • Negotiating and closing complex customer and business deals including contractor, sub-contractor relationships, joint engagement • Extrapolating and understanding customer needs, preferences, policies, and operational concepts and relate them to Genpact capabilities and services. • Working with Finance, Business Development, Contracts, Marketing to develop customer strategies and solution approaches. Specialties: A Management graduate with an overall experience of 13+ years in Global Service Delivery across US, Europe, Japan, China. Last 6+ years in Data Warehousing and Business Intelligence with exposure to handling Business Process Re-engineering and ERP implementation projects earlier.