Amit Handoo
Sr Manager at Startek Australia
Based in Melbourne, Australia
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Seniority
Manager
Department
Information Technology
Location
Melbourne
Industry
Information Technology and Services
Company size
80
Contact information
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a•••••••@startek.com
Phone
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Background
About Amit Handoo
Offering over 18 years of experience in IT Operations, Infrastructure Support, Service Delivery & Team Management in IT/ ITES sectors. Currently managing IT Operations as Geo head for AUS & MLY. MCA, Prince 2 Practitioner certified, ITIL foundation certified. Proficiency on SAAS based Palo Alto Cortex XDR Adept in handling large scale delivery assignments for various platform technologies and providing domain support for managing operations round the clock. Extensive experience of key deliverable within the technology infrastructure & Service delivery domains like ITSM & quality processes (ISO IT Security Controls (ISO27001, PCI, SSAE 16). Significant exposure to IT infrastructure environments in International Business. Expert in handling multiple client programs across diverse cultures and geographies. Competencies: • (V3 Foundation Certified) • Global IT Delivery/Operations & Account management • Customer Relationship Management • IT Governance and compliance • Data Center Management • Communication Management • Incident and Problem Management • Vendor Management
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