Amit Jain

Background

About Amit Jain

Professional Leader with 23 years of progressive experience in Manufacturing and Service Industry, in all phases, Over 5.5 years of experience in production operations, vendor development, quality control, and training and 17.5 year experience in Service industry, BPO Operations and Process Improvement in Voice and Non Voice Processes with multifaced expertise and capabilities start-up operations, Quality, Customer care, Call center, Complaint Management/Backend environment, Email Management,transitions, leading teams, people management, systems & process re-engineering and special projects. Strong Customer and people orientation with hands on, collaborative working style. Adept in handling activities related to production planning & control, vendor management, material management and quality assurance & improvement. An effective communicator with excellent team leadership & relationship management skills and strong analytical, problem solving & organizational abilities I am with positive attitude and having skills like Six sigma, Design of Experiments, Gage R&R Study, Ability of solving the problems and. I have been recognized as a hands-on, proactive troubleshooter, who has the ability to develop new approaches to business challenges - with an entrepreneurial flair, identify business problems, formulate strategic plans, initiate change and implement new processes in challenging and diverse environments