Amit Kaushik

Background

About Amit Kaushik

Domain : Unified Collaborations and Communications Total Exp : 10+ yrsCurrent Designation : Consultant Current Employer: HCLTechPrevious Employers : Si2 Technologies, Intersoft Data Labs, Aon Hewitt, ITC Infotech, HCL Technologies, Wipro technologiesBrief Summary: Result-driven professional having 10+ years of experience in VoIP Design, Implementation and Support using Multi Vendor solutions like Cisco Collaboration domain, Microsoft Teams, Zoom, Nice CXone. Below are the Technical Proficiencies:>>Cisco Collaboration/IPT/VoIP -CUCM>>Zoom Phone System >>Nice CXone Cloud Contact Center Solution >>Team Support & Management>> Extensive experience in network design, implementation, troubleshooting, engineering, managing & migration of large-scale enterprise networks>> Extensive experience with VoIP and telecom equipment, standards and technologies>> Good experience in configuring Dial Peers, H.323, SIP, MGCP, Gatekeeper and Gateways>> Hands on experience with Cisco Unified Communications Manager and Cisco Unity Connection>> Hands on experience with Cisco Unified Contact Center Express and Enterprise>> Hands on experience with Cisco Unified WebEx, Jabber, TMS, VCS, MCU, Conductor and Telepresence Servers>> Experience in installing phones like IP Communicator, 79xx, 88xx and 99xx phones>> Experience in installing video units like Cisco EX, DX, SX and MX series>> Substantial understanding of networking technologies including TCP/IP, DHCP, TFTR, VLAN, VoIP>> Knowledge of enterprise LANs and WANs>>Network Administration / Management / Analysis>> Experience in integrating needs assessments, estimates costs, plans projects, and plans implementation, operation and maintenance of products deployment for upgrade of networks>>Network infrastructure devices and equipment