Amit Thakkar

Background

About Amit Thakkar

Profile- Strategist, P&L leader, Chairperson – TIC Council India, Chartered Accountant, Six Sigma black belt & Certified Business Sustainability Management, with 25 years+ of management leadership experience in Service & BPM (shared services / global processing centres) industry, within India, sub-region (including Bangladesh & Sri Lanka) and at regional (South-East Asia Pacific) level- Playing key role of developing / executing strategy & catalyst as a P&L leader, in leading successful business integrations, organizational restructurings, stakeholder relationships, business development, client relationship, process excellence, project ownership, people & performance management, resulting in performance-driven culture, fix accountability and deliver superior results, across diverse geography. Key Achievements- P&L leader, responsible for the operational and sales activity across the sub-region (India, Bangladesh & Sri Lanka) on behalf of all business verticals- Create & support a rewarding work environment in maximizing business revenues and minimizing operating costs, reflects in revenue growth, improved margin and increased cashflow- Formulate & Execute Strategy to improve performance- Driving Financial Strategy & Performance, Control Effectiveness and Process Standardization for 13 countries within SEAP Region- Improved Regional margin - Drive Pricing Excellence, ensuring competitive edge and still remunerated adequately to cover cost + inflation - Stabilized key geographies including Australia, by working from the country for few months - Managed Finance & Procurement & IT function for 3 countries across 9 business verticals operating from 60+ offices & labs- Improved country margin by ~6%, with sustained growth- DSO reduced by ~ 40+ days, for active customer base of with minimum invoicing value as low as INR 500/- Turn-around working capital deficit to surplus- Reduced dependency on Tax & Legal consultants, thereby reduced consultancy cost by one-third- Independently rolled out & managed the complex outsourced account (shared service center) spread across 55 locations with annualized gross contribution @50%+- Process transformation to achieve key Client deliverables – improving working capital- Participation in workflow tool development & deployment, to provide end-to-end visibility & improve controls- Introduced revenue charge (Equipment Maintenance Fee) within the Maritime Industry- Managed & controlled India Sub-Con & Middle East Agents (15).