Amit Zunjarrao

Background

About Amit Zunjarrao

15+ years of multidomain expertise in Technical Training, Product Training and Consulting ( Currently in Uniphore - an Enterprise AI Solution company, EX - NICE, EX - Infosys )- Conversational AI, Intelligent Virtual Assistants, Generative AI - NICE Workforce Management ( WFM ), NICE Advanced Process Automation (APA )- Technical Training, Customer Training, Project Consultancy to variety of users like college student, new Joiners, experienced employees, Customers and Business Partners- Creating, Managing and Mentoring Training program's complete life cycle from Training, Assessments to deployment of workforce in projects - Instructional Designing and Artifacts Development using tools like Camtasia - Knowledge Management using Learning Management Systems like Cornerstone LMS - Course Designing, Artifacts and Video development - Administrative Management of Trainee Bathes and knowledge based mapping to teams - Managing Certification Programs and upskilling programs as per team requirements - Multiple domains including ITIL, Infrastructure Management, Linux Administration, Robotic Process automation, Call recordings, Networking, CX, AWS.