Amollo Borne

Background

About Amollo Borne

I am a dedicated and customer-focused professional with over 6 years of experience and a proven track record in delivering exceptional customer service experience, fostering long-term relationships, and driving customer satisfaction. Experienced in operational efficiency, resolving customer inquiries, and applying service-to-sales techniques to offer tailored solutions. Adept at enhancing a customer-centric culture through proactive service delivery at all touchpoints. I have developed strong skills in stakeholder management, customer relationship management (CRM), and leading & collaborating with cross-functional teams to achieve business objectives.I am skilled in partnership development, including analyzing organizational collaboration needs, crafting proposals, and executing partnership agreements with a proven track record of increasing revenue growth by 38% through dealership arrangements. Through my current role, I have gained expertise in branch banking operations, credit analysis, loan recovery, portfolio management, risk management and strategic partnerships. Proven ability to enhance service efficiency and contribute to the overall growth and sustainability of the business.I am passionate about providing simple data driven solutions to solve complex problems. Beyond my technical expertise, I bring a passion for building meaningful relationships with customers and stakeholders.