Amy Bowles

Background

About Amy Bowles

Extensive teaching experience in classroom with nursing students, training new new nurses and with teaching patients. • Highly skilled career professional with 10 plus years practical experience in emergency room, critical care, community health and education and case management environments. • Extensive experience working with internationals, speakers of other languages and the underprivileged community. High level of cultural awareness and ability to communicate. • Experience providing ongoing medical monitoring of care to customers through regular communication with treating physicians and patient or family. • Computer skilled, managing heavy daily patient volume including telephone triage, communication and documentation. Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality. Proficient in all Microsoft applications as well as People Soft. • Recognized leader in customer service and performance with numerous service awards for internal and external customers and outstanding performance reviews.