Amy Cesar

Background

About Amy Cesar

As a Facility Administrator at DaVita Kidney Care, I oversee the daily operations of a dialysis clinic that serves over 100 patients. I am responsible for ensuring compliance with regulatory standards, managing staff performance and retention, developing clinic workflows, and leading quality improvement initiatives. I have successfully increased patient satisfaction, reduced staff turnover, and improved clinical outcomes since I joined the company in Nov 2021. I have a Master's of Healthcare Management from the University of New Orleans, where I gained valuable knowledge and skills in business administration, management, and operations. I am also studying to obtain a certification as a Professional in Healthcare Quality (CPHQ) to further my expertise in delivering high-quality patient care and enhancing organizational performance. I am passionate about improving the quality of healthcare people receive, and I have over 15 years of experience in various healthcare settings, such as home health, hospitals, behavioral health, and chronic care. I am an innovative, self-motivated, and entrepreneurial healthcare leader with proven abilities in strategic planning, leadership and training, process improvement, and interpersonal communication.