Amy Erickson

Background

About Amy Erickson

Administer, manage and report on revenue forecasting using Microsoft Dynamics 365, Salesforce.com and In-house CRM methodology, and drive adoption of forecasting tools and dashboards within respective territories •Develop key performance metrics and dashboards that help the sales organization focus on performance drivers •Administer Microsoft Dynamics 365, Salesforce.com, In-House CRM Systems •Manage user feedback and provide requirements for new enhancements and functionality for CRM systems. •Manage and direct Sales requests for data, reports and general information •Ensure alignment of territories/divisions/regions to maximize effectiveness of the sales force •Measure sales force productivity and ensure effective implementation of established strategies and tactics •Ensure effective analysis of sales trends and performance to identify opportunities and inefficiencies •Deliver Sales Operations related presentations to the Sales Organization •Analyze sales data and generate forecast and metric reports for Sales Management •Drive standards of performance and specific actions that drive sales activities at the territory level that is consistent with predefined success criteria for the sales organization; track and report on these activities on a periodic basis •Proactively diagnose the analytical requirements of the sales organizations; design and deliver reporting to meet their requirements •Develop comprehensive pipeline reporting tools •Partner with Sales Management, Digital & Transformation, and Marketing on business planning and strategy for their respective sales areas •Work with the extended CRM team to define business requirements and support the sales organization Specialties-Sales Force Automation System Management, Administration, Analysis & Reporting -Building & Maintaining Strategic Relationships -Key Account Management -Contract Negotiation -Writing & Implementing Application Specifications -Consultative Solutions & Technical Sales -Training and administering CRM Systems