Seniority
Staff
Department
Customer/Client Service
Location
Caldwell
Industry
Banking
Company size
1.1K
Contact information
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a•••••••@iccu.com
Phone
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Background
About Amy H.
I bring more than two decades of customer support experience including customer contact, escalations and resolution, team management, and policy/procedure development with the last almost 9 years at Apple. I worked as a Team Manager apprentice, gaining experience with team development and used strong mentoring, coaching, and organizational skills to bring teams to performance standards. Most recently I was serving as the Acting Assistant Sales Manager at See's Candies Boise while employed as the Lead Sales Manager. Known for a compassionate, genuine listening ear helps to assure and comfort client and co-worker alike. A true top performer with attention to detail, a passion for the customer experience, and humbly seeking feedback while implementing it quickly to grow personally and professionally.
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