Seniority
Vp
Department
Operations
Location
Jacksonville
Industry
Banking
Company size
2.6K
Contact information
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a•••••••@everbank.com
Phone
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Background
About Amy Kaiser
With over 20 years in mortgage servicing, I specialize in subservicing vendor oversight to enhance loan portfolio performance and compliance at EverBank. My role as Vice President of Subservicing Oversight focuses on identifying and addressing client-facing issues, monitoring vendor performance, and implementing solutions to ensure regulatory adherence and risk mitigation. Leveraging Lean Six Sigma methodologies, I help optimize processes, analyze root causes, and recommend corrective actions to drive sustainable improvements. Dedicated to operational efficiency and exceptional client experience, I contribute to maintaining high standards and fostering trust across our operations.
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