Amy Preest
Assistant Vice President at Usaa
Based in Glendale, United States
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Seniority
Vp
Department
General Business & Management
Location
Glendale
Industry
Financial Services
Company size
41K
Contact information
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a•••••••@usaajobs.com
Phone
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Background
About Amy Preest
As an Executive Director at USAA, I lead a diverse group of 700+ virtual and office-based employees across multiple geographic locations to deliver operational business results at scale in auto claims. With over 20 years of experience in the auto insurance industry, I have developed and implemented integrated strategies that boost efficiency, reduce costs, and enhance customer satisfaction. My core competencies include strategic leadership, leading positive change, contact center management, and data analytics. I leverage data insights and user research to inform and improve decision-making, content accessibility, and technology adoption. I also inspire, coach, and develop high-performing teams that deliver exceptional service and solutions to the members. I am passionate about maintaining regulatory compliance and fostering customer loyalty in the dynamic world of auto insurance claims management.
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