Amy Rice

Background

About Amy Rice

PROFESSIONAL SUMMARY Customer service, cash handling, instructor, Personal and Small business loans and MentorAs a Relationship Banker (RB), I have had the opportunity to use my love of working with people, needs-based solutions, and product knowledge to play a vital role in our customers banking experience. I provide exceptional service through demonstrated ability to identify customer needs and consult customers by conducting needs-based assessments and educating customers on our products and servicesAt Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. I partner with other branch associates to provide innovative solutions for our customers. I am responsible for proactively developing, managing, retaining, deepening, and growing customer relationships of our new and existing Consumer and Small Business customers. I won The Inspire the Way award in 2014I have been a mentor to the new Relationship BankersI teach a budget class to our customers who are trying to get the finances in order.