Amy Scott

Background

About Amy Scott

I am an experienced Senior Manager with eight years of retail experience and an involvement of driving significant sales growth, consistently ensuring the delivery of hitting targets and achieving high standards of productivity, quality, operational competence and customer satisfaction.I bring extensive customer-facing experience across the full range of supermarket departments.I am equipped with proven skills in leadership, customer service, managing cash office procedures, online delivery, hitting shrink targets, providing colleague coaching and training and ensuring full compliance with health & safety and legal requirements.I am a dedicated, adaptable and personable leader with a proactive, results-driven and collaborative approach. I am renowned for rapidly establishing strong productive working relationships to help deliver solutions and hit targets through great communication, delegation and coaching.I am currently interested in management and training roles.Key skills -LeadershipTraining & Staff DevelopmentCustomer ServiceSales GrowthQuery & Complaints HandlingCash Office ProceduresHealth & Safety including food safetyLegal CompliancePerformance Management