Amy Wallace
Process Improvement and Automation Specialist at Virgin Media Ireland
Based in Ireland
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Seniority
Staff
Department
Information Technology
Location
Ireland
Industry
Telecommunications
Company size
646
Contact information
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a•••••••@virginmedia.ie
Phone
5 credits+353 ••• •••• ••••
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Background
About Amy Wallace
Process Improvement and Automation Specialist at Virgin Media Ireland. I focus on improving workflows and implementing automations, leveraging tools like UiPath Studio, Microsoft Forms and Power Automate. I've experience as a Fraud and Revenue Assurance Analyst through Virgin Media UK and I have many years experience in Customer care through my many different roles. I am currently training to complete my UiPath developer exam and I will be completing a Lean Sigma Green Belt for Service and Operational Productivity Improvement from Munster Technological University, May 2025.
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