Ana Iulia Munteanu
Manager, Customer Success at Goaudits
Based in Genoa, Italy
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Seniority
Manager
Department
Customer/Client Service
Location
Genoa
Industry
Software Development
Company size
90
Contact information
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a•••••••@goaudits.com
Phone
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Background
About Ana Iulia Munteanu
Results-oriented Senior Key Account Manager experienced in successfully managing key accounts across diverse industries including retail, hospitality, healthcare, and manufacturing-) Successfully secured significant clients within a tight 3-month timeframe, contributing to company-wide growth-) Consistently surpassed sales targets, identified upselling and cross-selling opportunities, driving substantial month-to-month revenue growth-) Maintained a high client retention rate of 95% by building strong relationships with Fortune 500 companies and major industry leaders-) Leveraging platforms such as Totango to enhance work processes, fostering improved organisation and task management-) Collaborating cross-functionally with internal teams, I prioritise effective communication and promote a cohesive environment. Within my role's boundaries and expertise, I strive to facilitate efficient collaboration with cross-departmental teams, consistently aiming to expedite project delivery and achieve the best possible timelines.
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