Ana P. Gomes

Background

About Ana P. Gomes

Customer Success Manager at BindTuning, passionate about helping organizations maximize their Microsoft 365 investment through effective governance, automation, and workforce transformation. With a strong focus on SharePoint and Microsoft Teams, I partner with customers to design and implement scalable, user-friendly digital workplaces that drive engagement, collaboration, and productivity. Professional with experience in B2B Customer Support, working in remote, international and fast-paced environment. Organized office team member trained in multi-stakeholder project management, collaboration with external stakeholders, data-informed decision making, records management and call handling, following detailed workflows. Collaborates across matrix teams, manage continuous workloads at high tempo using good organizational and multitasking abilities. Reliable in assisting with daily needs and special projects. Exceeded performance and productivity targets through diligent analysis, planning and policy adaptation. Built strategic business networks for enhanced specialist support. Resilient, motivated by goals. Great capacity to work independently or in a team. Always ready to embrace new projects and challenges.