Anand Aggarwal

Background

About Anand Aggarwal

#InnovativeCIO #Strategy #CIO #NBFC #ERP #ITSetup #ITOperation #Telecom #BPO #Digital #ITSecurity #BFSI #P&L #Transition #Delivery #Jobs #CISO #cybersecurity #mentor A leader with extensive Offshore & Onsite delivery experience in multiple Information Technology & Security Functions in the BFSI BPO Retail and Telecom sectors. Identified Evaluated & Implemented Cloud cybersecurity solutions in the area of DLP VA/PT WAF E-Mail Security BEC Endpoint Protection Cloud Security Vulnerability Assessment Penetration Testing Led efforts on IT security policies creation audit & certification on ISO27001 ISO 22301 (BCP) ISAE3402 Digital strategist and Digital transformation leader especially in the area of Field force & customer servicing (internal & external). Setup Fully Digital NBFC - integrated eSign eNACH Banks Payment Gateways for employees onboarding client onboarding disbursements & collections – Reduced disbursement time to 1 day from 7day earlier. Delivered mobile/web apps related to Customer & Channel partners onboarding & self-service field force automation real-time monitoring & Employee self-help tools Led teams on ITIL based service delivery solution development business engagement and program management in the areas of IT ServiceDesk BPO ERP CRM Sales Billing IT Security etc. Transitioned of back-office processes for Fortune 100 companies in the BFSI & Telecom sector from US/Europe to India. Strategic IT Outsourcing to save cost (50% savings) & build efficiencies and governed SLA based large outsourced IT contracts Setup Large green-field campuses & offshore GDC for Idea/CISCO/IBM/GE with capacity upto 5000 seats Speaker on multiple Telecom & BFSI industry forums. Mentoring founders of start-ups in the area of cybersecurity BFSI Sales automation LMS solutions. Outstanding negotiating skills and experience in establishing relationships with business corporate and third-party vendors