Anandakumar Krishnamoorthy

Background

About Anandakumar Krishnamoorthy

Wipro IFS January 2017 to Present Designation Senior Analyst Deputed for Barclays Wealth KYC HSBC Data Processing India Pvt Ltd March 2015 to December 2016 Designation: CDD Analyst Global Service Delivery is an Integral part of HSBC Technology and Services and delivers world-class services for HSBC customers across Retail banking and wealth Management; Commercial Banking; Global Banking and Markets; Global Private Banking Roles and Responsibilities • Performing customer due diligence to all HSBC Customers • Validating Know Your Customer (KYC) documents. BARCLAYS SHARED SERVICES (BSS) January 2013 Dec to March 2015 Designation: Process Advisor Barclays Shared Services (BSS) provides operations support and services to businesses across Barclays. Delivering world class operational performance in a controlled environment through scaled centres of excellence in BSS and a small number of strategic third parties. BSS is a key part of the global vision for Barclays, and aims to be the source of inspiration for delivering market-defining operational excellence. Roles and Responsibilities: Decision making: • Decision making regarding Payment Protection Insurance associated with a credit card • Thinking out of the box for the plausibility of the complaint Calculation process: • Recalculating the statements of customer by verifying the past records or statements. • finalizing the refund amount using industrial calculator or fixed redress calculator Payment process: • Hands on experience in payment process which includes Validation, Payment, Quality check (QC), Fund transfer. • Quality check (QC)- Verifying and validating the payment details. Quality check & Fund Transfer: • Do quality check for each case and ensure 100% quality • Fund transfer – Transferring the funds to the customers and generating the payment confirmation letter to the customer.