Anchal P.
Sr. Customer Support Specialist at Ciferon || Team Handling || Customer Retrieving || Onboarding Manager at Ciferon
Based in Nagpur, India
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Seniority
Other
Department
Other
Location
Nagpur
Industry
IT Services and IT Consulting
Company size
18
Contact information
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a•••••••@ciferon.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Anchal P.
With a Bachelor of Business Administration from Tirpude Institute of Management Education I currently excel as a Senior Technical Support Specialist at Ciferon where strategic leadership and operations management are my forte. My role involves enhancing customer satisfaction through improved support processes and reducing resolution times ensuring our team consistently delivers technical excellence. At Ciferon the team’s achievements such as improved support metrics and quicker ticket resolutions are a testament to our collaborative efforts in training and development. Upholding the company’s values my focus is on fostering an environment where diverse perspectives drive innovation and contribute to our collective success in the dynamic field of technical support.
Decision-makers
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Piyush Khandelwal
Senior Technical Lead · Information Technology
- APVp
Akash Patwi
VP · Information Technology
- BLOther
Bharat Lodhi
Relationship Manager at Ciferon · Other
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