Seniority
Manager
Department
General Business & Management
Location
Miami
Industry
Insurance
Company size
16K
Contact information
Reveal Andera's email and phone
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a•••••••@assurant.com
Phone
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Background
About Andera Williams
If you were to ask my friends and family what kind of person Andera is, I'm sure they would say that I have a kind heart and a positive spirit. I'm also very protective and supportive of the people I love. I've worked in the leadership role for over 20 years managing a variety of employees such as customer service representatives, quality assurance professionals/leads, team leads, corporate trainers, and licensed claims adjusters. I've also worked with varies clients handling their inbound/outbound call volume, managing their service levels, KPI's, customer service metrics, attendance, productivity, quality performance, and call volume etc.
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