Seniority
Other
Department
Other
Location
Antipolo
Industry
Retail
Company size
179
Contact information
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a•••••••@toymate.com.au
Phone
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Background
About Andi S.
In 2015, I embarked on my career journey in the BPO industry, where I gained valuable experience in various customer service support roles. Throughout my professional tenure, I have held positions in customer service for airlines, data encoding, retail services, and the cruise industry. These opportunities have provided me with a solid foundation in customer interaction, networking, and problem-solving skills. While I am grateful for the skills and knowledge I have acquired in the customer service field, my true passion lies in the IT sector, where I thrive on tackling complex technological challenges.My fascination with technology and my unwavering commitment to resolving issues promptly have driven me to continuously update my skills and knowledge. I have proactively equipped myself with the necessary expertise and hands-on experience in various areas, including desktop and laptop hardware support and repair, OS and software installation, hardware/software configuration, desktop and laptop assembly/disassembly, OS/data backup imaging and cloning, setting up LAN in small-scale environments, Wi-Fi and network setup configuration, hardware maintenance, basic HTML and CSS knowledge, photo and video editing skills, software and game testing, email management, and customer service/support skills.I am confident that my diverse skill set, coupled with my passion for technology, will enable me to make a significant contribution to an organization. I possess a strong aptitude for troubleshooting, attention to detail, and the ability to adapt quickly to new technologies and environments. Moreover, my customer service background has honed my interpersonal and communication skills, allowing me to effectively collaborate with colleagues and provide exceptional service to clients.I am confident that my combination of technical expertise and customer service skills will make me a valuable asset to an organization. I would welcome the opportunity to further discuss how my qualifications align with your company's needs.Please feel free to contact me via DM or email me at andisurio@outlook.com to schedule a convenient time to speak.
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