Andi Sumaryanto

Background

About Andi Sumaryanto

15+ years experience in customer service, contact center, complaint management, service quality, customer retention, telemarketing, office network/ sales office/ branch services, marketing, general and life insurance business. Proven managerial experience, strong in leadership at all levels of the organization, established key metric, measure and controls to achieve business and performance objectives. Highly result driven, competent team builder, recognized for ability to communicate with customers and provide exceptional service, strategic communication leader, independent decision-making ability and negotiation skills. Committed to continuous process improvement to achieve objective and quality management. Highly adaptable to new products, technology, markets and industries. Embraces opportunities to learn new information at a rapid pace, able to identify key contributors to gain knowledge and define strategies for business growth.