Andre Basilio
Client Services Senior Manager at Signal Ai
Based in Lisbon, Portugal
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Seniority
Manager
Department
Customer/Client Service
Location
Lisbon
Industry
Software Development
Company size
241
Contact information
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a•••••••@signal-ai.com
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Background
About Andre Basilio
Experienced leader in Recruitment and BPO with a proven track record of managing diverse teams and optimizing operational efficiency, I excel in staff management, procedural implementation, conflict resolution, and client satisfaction. I prioritize addressing team-specific inquiries, resolving conflicts, and ensuring that KPIs are met. With a keen focus on continuous improvement, I provide ongoing staff training and coaching to enhance team performance and productivity - I firmly believe that happy people drive best results. My expertise extends to recruitment, where I am actively involved in sourcing and assessing candidates for various roles within the organization. By leveraging my extensive knowledge of the industry and understanding of organizational needs, I contribute to building high-performing teams. Driven by a passion for excellence, I strive to foster a positive and collaborative work environment that empowers individuals to achieve their full potential. If you are seeking a dedicated professional who can drive recruitment success, optimize operational processes, and ensure client satisfaction, let's connect and explore potential opportunities.
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