Andre Delgado

Background

About Andre Delgado

With over two decades of experience in customer success and advocacy, I deliver premier services and solutions to the wellness industry as a Senior Technical Account Manager at MINDBODY, Inc. I am Gainsight certified, which enables me to use data-driven insights and best practices to optimize customer outcomes and value. My core competencies include customer satisfaction, retention, training, service delivery, and renewal rates. I serve as a named point of contact and business advisor for over 500 accounts, providing personalized and strategic guidance aligned with their priorities and business value. I ensure the maximum utilization and satisfaction of MINDBODY SaaS, a leading software provider for the wellness industry. I also equip client staff with the training and direction to fully leverage MINDBODY software and solutions. Additionally, I lead online application demos that demonstrate the benefits of our products to clients, resulting in 80% of these demos converting to direct sales. My mission is to enhance customer value and loyalty with MINDBODY SaaS and services and to champion customer satisfaction and top-tier service delivery across the organization.