Andre Dias

Background

About Andre Dias

Nationality: Irish passport LION - Open Net worker Open to new opportunities within Europe E-mail: andre2013dias@gmail.com Phone: 0838123227 • Portuguese: Native language • English: Fluent/ second language • Spanish: Basic. Professional with solid experience in Compliance Operations, Operational Risk and Control, KYC and Fraud Prevention. Experience in technical projects with constant focus on helping my team overachieve targets. A Bilingual (English and Portuguese) professional with 3 years experience in KYC and 7 years experience in Customer Service Operations, adding passion about helping and facilitating the lives of customers and employees. Multitasking experience with attention to detail and comfortable working in a fast-paced environment, with strong organisational problem solving and IT skills. Career Highlights & Expertise Operational Risk and Control with high standards, Bachelor Degree in Political Science and International Relations, High Achiever: Proven track record in achieving and reporting targets. Customer focused with strong ability to build relationships with customers and co-workers, accuracy and attention to detail. Knowledge of CRM systems. Knowledge of SAP, Zendesk, SRT, Siebel and SQL. I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.