Andrea Augustine

Background

About Andrea Augustine

A growing and experienced Healthcare Administrator & Service Specialist aspiring the field of Healthcare Management, currently working at Georgetown Hospital - Halton Healthcare and LifeMark Physiotherapy. A demonstrated history of working in the healthcare service sector; skilled in Patient Care and Patient Flow, Collaborating & Coordinating, Strategic Management, Information Management, Patient Communications and Satisfaction. Strong operations professional with an ongoing Bachelors in Business Administration(BBA) focused in Business Management from the University of Toronto. Engaging in unique opportunities to enhance healthcare practices and patient services in my community, Motivated by challenges, bringing valuable patient care experience, and professional administrative & management skills honed with business experiences. Dedicated to learn and master new expertise, and contribute my holistic value through my competencies & skills for outstanding organizational growth, impact & success. My Hands-On Expertise to offer- Patient care & Patient Experience - Proven track record with exceptional patient reviews & feedback; Responsive & agile servicing, Empathy & Timeliness with Business acumen- Patient Flow, Administration & Operations - Excellent planning, scheduling & organizational skills which result in optimum functioning of the department and the consistent achievement of patient service standards- Strategic Leadership - Meeting healthcare and organizational goals by implementing business strategies, Problem Solving & Tracking results, Critical thinking & Decision making skills- Communication & Computer skills - Proficient Oral & Written Communication skills. Data Entry; MS office, Word & Excel, & Windows complete suite.