Andrea Bindo
Customer Succes Manager at Morar-Eua By Sg Global Group
Based in São Paulo, Brazil
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Seniority
Manager
Department
Customer/Client Service
Location
São Paulo
Industry
Consumer Services
Company size
106
Contact information
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a•••••••@sgglobal.group
Phone
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Background
About Andrea Bindo
I have 22 years of Sales experience, Customer Success, and E-commerce (B2B, B2C, and D2C), and over 15 years of people management.Managing digital business (implementing e-commerce with end-to-end knowledge), business management with multifunctional teams (hiring, coaching, and giving feedback), accounting management, and negotiations.Experience in customer projects management, with 360° view of the business, articulating with partners and different players to consider the best experience for the customer.I am passionate about customer experience and services and have international experience as well. I am a hands-on profile, analytics, and detail-oriented.Marketplaces: Mercado Livre (express, normal shipping, and fulfillment), Shopee; Elo7, B2W;Platforms: Ideris, Bling, Loja Integrada, Loja Virtual Mercado Shops, Correios (national and international deliveries), Multi360, Melhor Envio; Knowledge in VTEX, Tiny ERP, Hubspot.Keywords: E-commerce Coordinator | Digital Marketing| Customer Experience | Data Driven | Customer Centric | Ramp-up
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