Andrea Cooper

Background

About Andrea Cooper

I have successfully managed Voice-only Installation orders, ensuring precise SLA compliance, overseeing new service provisioning contracts, and handling MOVE-ADD-CHANGE orders. I take pride in my capability to address challenges through effective communication, escalation, and timely monitoring of various channels. Notably, I boosted customer satisfaction by 20% by powerful collaboration with stakeholders, demonstrating strong vendor and supplier relationship management. My tenure at the United Nations Mission in Liberia further refined my procurement expertise. As a Procurement Specialist, I exhibited proficiency in procuring products and services, adhering to the Procurement Manual and UN Financial Rules. I optimized supply chain efficiency by 25% through in-depth operational knowledge and negotiation skills, leading to annual cost savings of Additionally, I attained a 25% reduction in supplier-related incidents and a 15% improvement in supplier quality ratings by implementing strategies to reduce risk and enhance supplier performance. As a seasoned procurement specialist, I have successfully delivered targeted training and mentorship programs to senior leaders, cultivating their procurement expertise and optimizing leadership competencies. This experience reflects my commitment to fostering professional growth and contributing to organizational success through comprehensive and impactful training and mentoring initiatives. I am excited about the prospect of leveraging my global perspective and technical expertise to make valuable contributions to any team.