Andrea McCormick
Director of Customer Service at Stockwell Elastomerics
Based in Southampton, United States
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Seniority
Director
Department
Customer/Client Service
Location
Southampton
Industry
Industrial Machinery Manufacturing
Company size
68
Contact information
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a•••••••@stockwell.com
Phone
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Background
About Andrea McCormick
Twenty five years experience leading individuals, training and developing self-directed work teams in a variety of global business segments. Considered a strong communicator, educator and proven leader able to manage multiple projects/priorities simultaneously and successfully lead/motivate exempt and non-exempt employees. Recognized for customer service operational and project management excellence, improving team performance and exceeding corporate performance metrics. Portray highly effective interpersonal skills and recognized for uncompromising honesty, integrity; consistent record of earning respect of executive leadership, peers and customers. Working system knowledge on: PeopleSoft, Salesforce, Five9, Avaya, PowerBi, Workday, ADP, Oracle, SAP, Nexidia Speech Analytics, SharePoint administration, Verint. Areas of expertise include: • Coaching, training implementation/development in customer service organizations• Employee performance/quality management/voice of the customer • Project management• Recruiting/HR Administration• Adult Business College and Elementary Music Education
Decision-makers
Other people at Stockwell Elastomerics
- DSDirector
Dan Shanahan
Director of Applications Engineering · Information Technology
- MWStaff
Michael Wolbert
Production Tooling Engineer · Engineering
- PSStaff
Preston Shieh
Research and Development Engineer · Other
- ASStaff
Aidan Skinner
Supply Chain Associate · Supply Chain & Logistics
- KTStaff
Katherine Tiernan
Estimator · Manufacturing & Production
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