Andrea N.
Responsabile Monitoring E Processi at Estendo S.P.A
Based in Monza, Italy
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Seniority
Staff
Department
Other
Location
Monza
Industry
Consumer Services
Company size
64
Contact information
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a•••••••@estendo.it
Phone
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Background
About Andrea N.
Manager Operations e Customer Service, con una solida esperienza nella gestione end-to-end delle attività operative e nell'eccellenza del servizio clienti. Specializzato nell'ottimizzazione dei processi – dalla loro ideazione e sviluppo al monitoring continuo tramite KPI – con l'obiettivo primario di incrementare l'efficienza aziendale e migliorare l'esperienza utente. Guido lo sviluppo strategico e la reingegnerizzazione dei flussi di lavoro, assicurando che le performance operative e la Customer Satisfaction siano allineate agli obiettivi di business e di crescita.
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