Andrea Royce

Background

About Andrea Royce

Ms. Royce has over 20 years of experience supporting business clients in both the private and public sectors. She is a Senior Business Analyst with a proven track record in Project Management, Task Leadership, Requirements Facilitation, Analysis and Requirements Management, Business Process Re-Engineering, Business Transformation and Continuous Process Improvement activities. She has a strong background in the Systems Development Life Cycle and has developed the ability to research needs, develop strategies for meeting those needs and work with clients to provide mission critical services.Ms. Royce enables clients to achieve mission success while maintaining compliance with statutory and regulatory requirements and keeps them up to speed with industry best practice standards. Her success has been based in part on her ability to understand technical jargon and translate this information to the level appropriate to the client's needs and capabilities.Her most recent client engagement was as a Policy and Procedure Specialist supporting a government client Wright-Patterson AFB, OH. In that position, she conducted face-to-face and remote requirements facilitation/elaboration sessions with various clients to develop process maps and process playbooks to support client work processes; and developed and delivered strategic communications and custom training modules for client groups on continuous process improvement concept, process mapping and process playbook design, navigation and use to facilitate user familiarization, buy-in and use.