Andreea Feher
Customer Service Representative at Neusoft Edc
Based in Cluj-Napoca, Romania
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Seniority
Staff
Department
Customer/Client Service
Location
Cluj-Napoca
Industry
Information Technology and Services
Company size
40
Contact information
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a•••••••@neusoft.ro
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Background
About Andreea Feher
At Neusoft EDC, our team's dedication to exceptional client service is a cornerstone of success, leveraging over three years of expertise in customer support. Mastery in problem-solving and analytical skills ensures every client interaction fosters trust and resolution. The ability to communicate in English, Romanian, and Dutch has been instrumental in providing tailored, strategic support across diverse markets. Previously, as a Freelance Academic Translator, Editor, and Proofreader, the focus was on translating complex scientific materials, where precision and cultural sensitivity were paramount. This role honed my negotiation skills and laid a foundation for continuous improvement in R&D processes. Now at Neusoft EDC, these competencies blend seamlessly to optimize customer experiences and drive process enhancement in the realm of technical support.
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