Andreea Iacoboni
Retention Specialist at The Access Group
Based in Timişoara, Romania
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Seniority
Staff
Department
Customer/Client Service
Location
Timişoara
Industry
Software Development
Company size
7.1K
Contact information
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a•••••••@theaccessgroup.com
Phone
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Background
About Andreea Iacoboni
I’ve built my career in customer-facing roles where listening, understanding needs, and providing clear support have always been at the center of what I do. Those experiences helped me develop a practical approach to communication, problem-solving, and building trust with the people I work with. After several years in customer-facing roles, I moved into the corporate side, where I’ve been able to use that experience to support clients in a more strategic way. Today, I work in retention, focusing on understanding why customers stay, what challenges they face, and how we can make their experience better. I enjoy working with people, finding solutions, and spotting opportunities to improve how things work. I’m always looking to learn, grow, and bring a positive, practical approach to every interaction.
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