Andrei Chereches
Internal Technical Support Specialist at Kantox
Based in Barcelona, Spain
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Seniority
Staff
Department
Other
Location
Barcelona
Industry
Financial Services
Company size
330
Contact information
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a•••••••@kantox.com
Phone
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Background
About Andrei Chereches
I have over eight years of experience in Service Desk operations progressing from Analyst to Team Lead. My experience spans a breadth of responsibilities, encompassing process design, meticulous documentation, staff training, proactive customer support and more. At the moment I am focused on learning as much as I can about automation and exploring the practical application of AI within IT service management platforms like Jira and ServiceNow, in order to be able to build or contribute to future proof solutions
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