Verified recordTechnology; Information and Internet

Andrei Cuzor

Incident Manager at Block Labs

Based in Prague, Czech Republic

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Seniority

Manager

Department

Information Technology

Location

Prague

Industry

Technology; Information and Internet

Company size

106

Contact information

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a•••••••@blocklabs.io

Phone

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+420 ••• •••• ••••

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Background

About Andrei Cuzor

An experienced and technically minded IT Manager with expertise in supporting regional and global projects for Telecom and Banking industry. More than 10 years' experience of managing teams of 5 IT experts based on Kanban and Agile technologies. Well-versed in providing first-hand technical guidance to key stakeholders based on JIRA tickets and Service Now escalations. Multi-sector product expertise, critical systems technical ownership. Passionate about couching technical support staff, offering personalized approach. Focused on delivering exceptional service based on improved KPIs, SLIs, and SLOs. Skilled in building meaningful interdepartmental connections, fostering trust, and providing a positive end-user experience. Known for adaptability, active listening, operational excellence and team development.

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