Andrei Dan
IT Support Specialist at Principal33
Based in Braşov, Romania
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Seniority
Staff
Department
Information Technology
Location
Braşov
Industry
IT Services and IT Consulting
Company size
147
Contact information
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a•••••••@principal33.com
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Background
About Andrei Dan
I'm an IT professional with over 10 years of experience in technical support, focused on delivering quality services and improving the processes. I like writing documentations and to develop the self service processes making it easy for anyone to solve their challenges. I've always been a sociable person and this has helped me create better relationships with my team members, which in the end led to better team results and a more pleasant work environment. I'm experienced in: Customer Service, Technical Support, HelpDesk, Device Management, Incident and Request Management, Knowledge Base Management
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