Andrei Deak
Senior Support Engineer at Microsoft
Based in Chiva, Spain
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Seniority
Staff
Department
Information Technology
Location
Chiva
Industry
Software Development
Company size
227K
Contact information
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Background
About Andrei Deak
With over 6 years of in-depth experience deploying and troubleshooting Entra ID and Azure AD B2C, I am passionate about leveraging Microsoft technologies to drive enhanced security and operational efficiency. As a dedicated EntraID Advocate and former Microsoft Entra ID Technical Advisor, I have honed my skills in cloud solutions architecture, with a focus on security. I thrive on tackling complex technical challenges, optimizing system configurations, and promoting the consumption and operationalization of Microsoft security solutions. My experience spans across various stages of the Microsoft Customer Engagement Methodology (MCEM), especially stage 4 to 5 concerning consumption, operationalizability, and value realization of solutions. Key Competencies: Technical Leadership: Proven ability to mentor less experienced colleagues, share best practices, and drive technical readiness within teams. Engaged in multiple internal events, technical meetups, and external community events to drive recognition for Microsoft solutions and share industry knowledge. Customer-Centricity: Adept at evaluating industry trends, gathering customer insights, and mapping architecture to customer business outcomes. Business Impact: Demonstrated proficiency in managing business and technical risks, adhering to quality assurance standards, and ensuring excellence in solution design and delivery. Excels in identifying and proposing resolutions to technical blockers, thereby accelerating solution implementations and cloud consumption. Technical Sales Experience: A history of working closely with sales teams to understand customer requirements, propose tailored solutions, and ensure customer satisfaction and value realization from our company's products and services. Project Management: Strong project management experience, ensuring that projects are completed on time, within scope, and to the satisfaction of all stakeholders.
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