Andrei Dinu

Background

About Andrei Dinu

Starting November of 2020 I made the transition from the Support Operations Team do the System Operations Team, I was a good fit for the System Operations Team as I had technical knowledge from my past job experience. As a new joiner of the team I was initially assigned various tasks in order to get more acquainted to the platform and responsibilities that the team has- ensuring the stability of the platform by using Mmonit/Monit monitoring tool, investigating any item which is not working properly by checking logs and debugging the issue - perform releases on lower environment platforms using Jenkins - performing on-call work, prioritizing and working on alerts using OpsGenie As I grew my knowledge I started taking up more complex tasks like- creating new monitoring items for new services or improving existing monitoring items (Mmonit/ Monit/ Bitbucket/ Maven/ Graphana/ Prometheus/ Splunk)- performing releases on the Production environment ensuring no downtime (AEM/ Jenkins)- creating and reviewing Runbooks for the Production environment - fully taking care of renewing SSL Certificates on all environments - working on improvements in order to fully automate the Deployments and SSL Certificate renewal (Jenkins, Bash Scripting)- interacting and helping the Support Operations Team with investigations and solutions to incidents raised by the customer and/or Developers