Andrei Hobeanu

Background

About Andrei Hobeanu

I’m a results-driven IT Service Delivery professional with over several years of experience managing global teams, optimizing operations, and ensuring high-quality service delivery across diverse sectors. Passionate about customer satisfaction, I specialize in building scalable, reliable service models grounded in ITIL best practices. Having led large, cross-functional teams and managed services for multinational clients, I bring a blend of technical knowledge, strategic thinking, and people leadership to every engagement. I thrive on designing efficient processes, solving in-life service issues, and mentoring teams to achieve their highest potential. Whether it’s launching a new support operation, stabilizing underperforming services, or managing stakeholder expectations at the executive level—I deliver consistent, measurable and scalable outcomes.