Andrei Iakovenko

Background

About Andrei Iakovenko

Experienced and hands-on Computer Hardware and Service Technician with over 10 years of expertise in diagnosing, repairing, refurbishing, and maintaining desktop, industrial, and consumer PC systems. Skilled in hardware and software installation, system imaging and cleaning, component-level repair, OS upgrades, and network configuration. Proven ability to resolve complex technical issues, manage inventory, ensure security compliance and quality control. Strong background in both enterprise and fast-paced environments, with experience supporting large-scale refurbishing operations and providing IT support across diverse systems.Technical Skills• Hardware diagnostics, troubleshooting, and component-level repair (desktops, laptops, industrial PCs)• Installation, configuration, and maintenance of Windows OS• Hard drive health check, disk error correction, and data recovery (CrystalDiskInfo, Victoria, Memtest, Recuva)• System backups, imaging, and cloning (Paragon, WinPE, WDS/MDT)• Driver and firmware updates, system security updates, and OS maintenance• Basic network setup and LAN/WAN connectivity troubleshooting• Firewall and antivirus setup, ensuring system security compliance• PC teardown and reassembly for diagnostics and parts harvesting• Inventory labeling, sorting, configuration tracking (CMDB)• Technical documentation, maintenance logs, and user guides• Helpdesk support, ticketing systems, and user training (onsite and remote)• Prioritizing tasks under pressure and cross-functional team collaboration