Andrei Pirlea
Premier Customer Success Manager at The Access Group
Based in Timiş, Romania
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Seniority
Staff
Department
Customer/Client Service
Location
Timiş
Industry
Software Development
Company size
7.4K
Contact information
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a•••••••@theaccessgroup.com
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Background
About Andrei Pirlea
I believe Customer Success is about building trusted partnerships that help customers achieve meaningful business outcomes, not just adopt software. As a Premier Customer Success Manager at The Access Group, I work with enterprise customers across the hospitality sector, helping them maximise the value of their investment through strategic planning, Executive Business Reviews, adoption initiatives, and cross-functional collaboration. With a background in both Sales and Customer Success, I combine commercial thinking with a customer-first mindset to identify opportunities, solve complex challenges, and deliver measurable value. I'm passionate about building long-term relationships, driving continuous improvement, and helping customers turn technology into business success.
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