Andreina Rodriguez
System Specialist at Fidessa
Based in New York, United States
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Seniority
Staff
Department
Information Technology
Location
New York
Industry
Software Development
Company size
506
Contact information
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a•••••••@fidessa.com
Phone
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Background
About Andreina Rodriguez
Responsible for diagnosing, troubleshooting, and resolving information systems problems to minimize down time of applications and personnel. Assisting computer users with hardware and software questions and problems, fielding telephone calls and email messages from customers seeking guidance on technical problems, diagnosing nature of problems and helping customers through problem solving steps. Specialties: Blackberry Enterprise Server and Windows management. Interpersonal skills, self motivator, and quick adaptation to new applications and technologies. Skilled to handling customers with professionalism and courtesy. Experience with customer service, project planning, and technical writing.
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