Andres Escobar

Background

About Andres Escobar

Making a difference at delivering exceptional administrative assistance and ensuring client satisfaction. As an Administrative Team Lead at Saenz Global, where I use CRM platforms such as JobNimbus and Acculynx to streamline administrative processes, maintain accurate client records, and effectively manage project tasks. I also serve as the first point of contact for our clients, providing excellent customer service, collecting vital information, scheduling appointments, and assigning tasks. Additionally, I oversee the generation of final invoices and diligently follow up during the claim analysis and payment process. In my previous role as a Customer Service Agent at AXA Assistance, I represented VISA for Latin America and the Caribbean, processing claims, providing general benefits information, and achieving a 98% approval rate in call reviews by my superiors. My goal for the future is to apply my skills to projects that can have a positive impact on customers and continue to learn. I am confident that my experience, skills, and proactive approach will make me a valuable addition to any team. Let's connect and explore potential opportunities to collaborate.