Andrew Duff

Background

About Andrew Duff

SUMMARY I’m an IT Project Manager and Business Analyst with a knack for problem solving, improving processes, and cutting costs. Highlights of my background include: • Over 15 years of experience in IT management and project management. • Ten years of on-site experience with automotive OEMs, including GM and Ford. • Proven record of reducing costs, consolidating resources, and improving processes. • Award winner for team leadership. • Bachelor of Business Administration (BBA), plus an Associate of Computer Networking. SKILLS & EXPERTISE Business Analyst Database Solutions IT/Business Liaison Connectivity Strategies IT Project Management System and Data Migrations Product Lifecycle Management (PLM) Vendor Management Telecommunications Mobile Networks Land Networks Documentation Technical Writing Process Analysis Process Redesign User Training TECHNICAL SKILLS Software methodologies: Knowledge of the software development lifecycle and work breakdown structure Agile, Waterfall, SCRUM, Quality Assurance Business Applications: MS Office: Word, Excel, PowerPoint, Access, Publisher, Project, Visio, SharePoint Designer & Workspace, SkyDrive ABC Flowchart, Citrix, Lotus Notes Adobe: Acrobat, Illustrator, Premier Programming and Scripting Languages: SQL: PS/SQL, SQL Plus, SQL Developer C, Java, Visual Basic.NET Frameworks DirectShow.Net, Web Api, Rest, Soap, XML Databases: Oracle 8,11g, MS Access Reporting Tools: Access, Crystal Reports, Cognos, Tableau Operating Systems: Windows Desktop and Windows Servers NIX/Linux Macintosh OSX X, HPUX, Solaris 8, 10, IRIX 6.5, Linux Networking: LAN/WAN, DSL, Frame, T-1. DS3, Ethernet, Fiber Optic, IPsec, TCP/IP, VPN, VLAN Proficient with industry-standard diagnostic and support tools, firewalls, routers, and switches. Wireless Access Points: Cisco 852, WRT54G, WAPN4410, Linksys, Netgear