Andrew Durch

Background

About Andrew Durch

Technical Writing – Produces documentation for internal and external audiences, using a mix of available resources to present information clearly and accurately. Familiarity with many aspects of the IT process allows for effective cross team communication. Technical Trainer – Understands the needs of end users, uses clear information techniques to deliver accurate and effective training. Trains all new employees on company products. Creates computer-based training modules in Adobe Captivate and publishes these modules to the cloud-based LMS LearnUpon. Manages all users in LMS and assigns users to courses based on employee roles. LMS Administration - Deployed and administers LearnUpon, a cloud-based LMS. Creates and uploads interactive scripted content that is SCORM 1.2 compatible. Creates user accounts, assigns users to groups, and assigns groups to courses on internal products and best practices. Creates reports and distributes to management to gauged student retention/success. Graphic Design - Create vector images in Adobe Illustrator that are shown on a software user interface representing real-world industrial machinery. Create simple animations for images that represent running and fault conditions. Modify existing images to add sensors or represent new equipment state conditions. Content Management – Understands audience needs, organizes content to fit use cases and uses metrics to prove performance. IT Administrator – Understands IT infrastructure, uses proven methodologies to optimize cost and performance. Specialties: Adobe Acrobat Professional, Adobe FrameMaker, Adobe Captivate, LearnUpon LMS, RoboHelp, Macromedia Dreamweaver, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Photoshop, SourceForge, Microsoft Windows Server, Microsoft Windows Professional, Microsoft SQL Microsoft 2003 Server, Microsoft Windows XP, Microsoft SQL 2005, Norton Ghost Professional, Microsoft SharePoint 2007/2010, Office 365, Azure DevOps, CorelDraw, Adobe Illustrator