Andrew Hatch
Customer Support Specialist at Cm Labs Simulations
Based in Montreal, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Montreal
Industry
Software Development
Company size
132
Contact information
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a•••••••@cm-labs.com
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Background
About Andrew Hatch
With over 13 years of combined experience working in the industry I feel that I've seen a little bit of everything. From meeting with department heads, account managers, scoping projects, sending company-wide communications and creating documentation to handling the deployment and technical configuration of new software and network equipment, both on-premise and in the cloud, I feel confident in my ability to learn, adapt and deliver. Started working in IT support at CGI where I felt I wasn't being challenged enough so I switched to a night shift and returned to school full time for a year. After completing my course in Network Administration & Support and passing my Cisco CCNA certification I soon moved to SSENSE where I started as a service desk technician and grew to become a senior system administrator supporting a company of over and growing.
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